Voyager Rewards allows you to redeem your rewards instantly and in real time for online travel bookings, online hotel bookings and lifestyle rewards which include:
For details refer to www.najmvoyager.com.
To access and view your Voyager Rewards account kindly register on www.najmvoyager.com using the last 6 digits of your Voyager Credit Card number and answer 3 security questions.
You can now:
Yes, you can access your Voyager Rewards account balance using the My Najm Mobile app. You can download the My Najm Mobile app from Google Playstore (Android) and the Appstore (Apple phones). You can also call us at 800 NAJM (6256) for any queries.
You can access and use your Voyager Rewards as long as you hold your Voyager Credit Card.
Your Voyager Rewards are valid for 36 months from the month of earning your Voyager Rewards.
You will earn Voyager Rewards for every AED on retail spends both local and international and on all your purchases on www.najmvoyager.com.
Accelerator Voyager Rewards are bonus rewards that are earned when you spend at our select rewards partners. You earn Bonus Rewards additional to the regular Spend Rewards that you earn on spends made at the merchant.
Customer will earn Acquisition Bonus Rewards upon payment of Annual fees in full and upon meeting a spend condition as indicated below.
Bonus Points for Annual Fee
Spend within first 60 days (A)
Bonus Spend points
Approx. Spend Rewards for Spends within 60 days (A)
To earn the Acquisition Bonus Rewards for Annual Fee payment, customer has to make the annual fee payment in full on or before the payment due date of his first billing statement. If customer makes the payment after the payment due date he will not receive his Acquisition Bonus that he is eligible for annual fees payment.
You will receive the Voyager Rewards in your account after one day from the date of posting of the retail transaction.
No, Voyager Rewards are only earned for all your retail transactions.
You will not earn Voyager Rewards for the following:
In any given month, a customer shall only be entitled to a maximum number of Voyager Rewards as indicated in the table below. Transactions exceeding the set limit shall not be entitled to earn Voyager Rewards on the excess during the relevant monthly billing cycle.
Maximum Rewards in a billing cycle
Any transaction that takes the total Voyager Rewards above the stated caps, will be included partly only up to the amount within the cap. The transactions will be considered as per the chronological order of their occurrence.
Spends cannot be carried forward to the next billing cycle for Voyager Rewards calculation even if the Card Member revolves on spends. For each billing cycle Voyager Rewards are calculated for spends posted during that billing period, irrespective of the balances carried forward from the previous cycles.
Yes, customers cannot earn more than 8,500 Voyager Rewards per month on utility bill payments, School Fees, e-Government spends and Fuel purchases. Transactions exceeding the set limit shall not be entitled to earn Voyager Rewards on the excess during the relevant monthly billing cycle.
Utilities include electric, gas, water, sanitary, telecommunication payments made online, payments made through e-government portal, payments to Court (including Alimony and Child Support), Fines, Bail and Bond payments, Tax payments, Postal Services, Intra-Government purchases, etc. fall under the category of "Government Services".
No, there is no option to purchase Voyager Rewards. If you have insufficient Voyager Rewards you have the option to purchase the balance using Voyager Credit Card on www.najmvoyager.com.
You can redeem your Voyager Rewards instantly for airline tickets, hotel stays, premium car hire and vouchers for lifestyle experiences such as balloon rides, tea at Burj Al Arab, Scuba diving and more. Please log into www.najmvoyager.com to redeem Voyager Rewards.
You need to do the following in order to redeem your Voyager Rewards.
You can redeem your Voyager Rewards by:
No you do not need to be a member of any frequent flyer program to redeem your Voyager Rewards.
You can earn frequent flyer miles when you redeem your Voyager Rewards for a ticket on the airline where you have a frequent flyer member. At the time of booking your flights on www.najmvoyager.com, you need to enter select the Airline loyalty program and enter your Airline Loyalty number. The Airline will credit the Airline loyalty points upon completion of travel as per the booking.
All rewards redeemed are inclusive of airport taxes, surcharges and booking fees.
Yes, you can redeem your Voyager Rewards for family members and friends.
You cannot book for a child below 12 years of age, if he/she is traveling alone. You will have to contact airline for such bookings.
Yes you can. You will need to contact 800 NAJM (6256) and a Najm Representative will assist you with the amendments.
Yes, you can cancel your ticket but your Voyager Rewards will not be refunded.
Yes, you can do part redemption of Rewards and purchase the balance by using Voyager Credit Card on www.najmvoyager.com. For any assistance please contact our 24/7 Contact Center at 800 NAJM (6256).
No, there are no blackout dates. This means you have the freedom to travel anytime of the year - even during the holidays, as long as a seat, hotel room or car is available for booking on www.najmvoyager.com.
You will be issued an e-ticket when you redeem your Voyager Rewards for flights. You need to carry your e-ticket to check-in at the airline counter.
Your baggage limit is provided by the airline. Kindly contact the airline or visit their website for the allowances.
You can cancel your flight ticket booking by calling our 24/7 Contact Center at 800 NAJM (6256).
You can make amendments to your existing booking by calling our 24/7 Contact Center at 800 NAJM (6256).
You can book up to 9 seats with your Voyager Rewards.
No, the Voyager Rewards will not be refunded. You will need to get in touch with the airline who will advise you suitably.
No your Voyager Rewards will be forfeited if you cancel your booking.
Yes, you can apply for supplementary card and you can get upto 5 Free supplementary Credit cards.
Yes, you can by applying for the Voyager Credit Card by paying the annual membership fee for the respective card type applied for.
If you cancel your Najm Gold Card you cannot apply for Voyager Credit card for a period of 6 months. However you can keep your Najm Gold card and also apply for a Voyager Credit card.
No, you cannot transfer the Cashback points.
You will receive Voyager Rewards for all your retail spends both domestic and international and for purchasing of travel services on www.najmvoyager.com. Cashback rewards are not available on Voyager Credit Card.
You will receive a monthly e-statement that will have a summary of Voyager Rewards and also indicate the number of Voyager Rewards that you earn for each transaction.
You will receive your e-statement on the email id provided to us at the time of applying for the card. Monthly statement dates are as follows:
10th of every month
2nd of every month
5th of every month
Yes, you can request for paper statement for a nominal fee of AED 15 per paper statement.